Testimonials

Testimonials


We highly recommend Michael and the team at First National for the sale of our house. Michael was absolutely amazing with advice on property presentation and suggestions to help us make the best return in the current market at the time. He was never overbearing and always easy to work with. Even after the property sold we requested property valuations to assist with our capital gains tax and he was very helpful then as well.

Tomoko Divett


 

First National Frenchs Forest has by far been the best real estate we have ever rented through. Mara and Bronwen go way and beyond with any enquiries we have and are always quick to respond. We can not recommend this real estate highly enough. Thanks ladies! Michaela and Evan

Evan and Michaela Bartley


Jay is the most amazing and HONEST realestate agent you can come across. He will hold your hand through the tuff time of selling a family home, plus get you an awesome result. Thank you!

Melanie - 20 Bluegum Crescent, Frenchs Forest


I can’t recommend Jay highly enough. Selling a house can be an extremely stressful time for a family, but with Jay’s experience, high level of professionalism, careful guidance and enthusiasm for the job he made the process so much more manageable for us. He delivered on everything he said he would, and went over and above our expectations for an agent. I’ve already sung his praises amongst my friendship groups, so I hope that this review will help more people have a great sale experience.

Emma - 32 Tipperary Avenue, Killarney Heights


Jay sold our house in 48 hours.

I couldn't recommend anyone more highly in assessing our requirements, setting the strategy, understanding those who may be interested, and then placing a contract in front of us within such a short time. We may have been lucky in getting a sale achieved so quickly, but it is clear that this would not have occurred without Jay's knowledge and engagement within the community. Absolute 5 star result with a property that had it's challenges.

Martin Alexander - 39 Ballyshannon Avenue, Killarney Heights 


First of all, let me say a big Thank You for the brilliant level of service that I have received over the last two months; it has been superb.  Jay made a very convincing initial presentation and my husband and I felt confident that he would do the right thing by us, but we were amazed by his thoroughness, expertise and level of communication.  We were never left wondering what was going on and always felt that Jay was acting in our best interest.  Not to mention the great sale price he achieved; we are extremely pleased with the result. Thank you!!

Secondly, thank you for the very detailed letter regarding the sale of our house.  The list of "to-do's" and "what happens now?" were very helpful and pointed out quite a few things I had not thought of.

Kati Kenny - 11 Ferguson Street, Forestville


Best Agent

Michael gave great advice, service and support throughout the whole sale journey from getting the property ready for sale through to post-sale follow-up.  Michael gave very savvy advice about what was needed to present the property in the best light and actively helped to co-ordinate the trades to get the house to a marketable state.  He had excellent knowledge about timing of the marketing of the property and how to attract maximum interest.  Michael was great at communication and kept up the information and feed-back along the way so that we always knew what was happening.  The property went to auction, and we achieved a better than expected result.  The excellent result was due to the fantastic efforts of Michael and his team.  We can certainly recommend Michael and his team for an excellent property sales experience.

Penelope Holloway - 22 Cavan Road, Killarney Heights  


Great Communicator and Trusted Advisor

Jay is a great communicator and trusted advisor who I now consider as a good friend. In all our dealings with Jay, I felt he went far beyond expectations in providing, assistance and conselling during the sale of our home. I found him to be very responsive to any concerns and questions we had, always in good humour and generous with his time and attentiveness. In some instances he was quite proactive in identifying potential issues so that they could be dealty with smoothly. I highly recommend Jay to anyone selling their home.

Paul Bodie - 31 Jindabyne Street, Frenchs Forest


Reliable, Diligent and Honest Agent

 

Michael was a real pleasure to work with. Qualities that stood out:

  • Honest – he didn’t bump up his estimate of the house valuation just to secure our business, he gave us a realistic educated estimate based on his experience selling this type of house in the area
  • Genuinely had our interest at heart – he tailored his recommendations to our needs and suggested only what he believed we needed in marketing to get the house sold unlike other agents who just recommended the whole hog
  • Diligent – not unusual to get updates from him past his working hours
  • Fast turnaround – we were impressed with the fast turnaround from the time we appointed him
  • Good value for money
  • Good local knowledge of the suburb gave him an edge

We would highly recommend him to anyone looking to sell their property.

 

Jerome and Avis Fontaine - 75A The Esplanade, Frenchs Forest


A Seamless Experience

Having never sold a house before and expecting it to be a stressful time, I am very happy to have had such a pleasant and positive experience with Jay Alcock from First National Real Estate, The Forest.

Jay was recommended to me by my neighbours who had recently sold through him. He immediately impressed me with his friendly, yet professional nature, his knowledge of the area, his commitment to the community and of course his portfolio of properties sold.

At our initial meeting he provided excellent guidance on market conditions, realistic price expectations, a stage marketing approach and sale process as well as great suggestions for preparing my home for sale. His pitch was perfect, and I was confident that he was the man for the job! Jay was responsive and available throughout the entire process. He tracked my progress enthusiastically and provided a great deal of encouragement as well as offering assistance with storage solutions.

He listened to all my needs and acted accordingly, at no point was there any pressure to do anything that I did not want to. Fortunately, due to another recent sale of his and his extensive database, I was able to sell simply from one preview open house weekend. The result was not only selling for a great price, off-market, but it alleviated all my concerns of a lengthy and stressful process.

Given Jay’s reputation, character, professionalism, work ethic, sales history, local knowledge, database and successful sale of my home, I highly recommend him as a first rate agent. I would be happy to engage Jay and First National’s services in the future, should the need ever arise again.

Janine and Thomas Seelig - 4/33 Cannons Parade, Forestville


I want to thank you for your help and advice in selling our property at 11 Kawana Street, Frenchs Forest.
You provided some valuable advice throughout the entire process for us. From passing on advice on what needed to be done to get the place ready for auction, to generally supporting both my wife and me through the entire technical process. While we have bought and sold a number of homes in two countries and three major cities around the world, we have never either bought or sold a place via the auction process and believe me, it is rather daunting for the uninitiated.
 
You provided direction, supplied some names of various trades people who all turned out to be fair in their prices, reliable and for us, easy to work with. This made life much easier for me in particular, as we prepared the house for sale.
 
We were more than happy with your choice of auctioneer, your organising of the actual auction on the day, complete with coffee truck (much appreciated by all attending) and many other details in the background on the day, including very effectively ‘beating the bushes’ to get potential buyers to come to the auction.
 
We were pleased with the result obtained, we thought at the higher end of our expectations and all in all things went very smoothly.
 
To remind you, we bought our current house in Davidson back in 1999 through you, and have really remained friends with you since that time as you have provided clear advice and proven yourself to be thoroughly reliable over the years.

Jim and Barbara Kent - 11 Kawana Street, Frenchs Forest


Jay has been a great agent and I would strongly recommend him to anyone thinking of selling their property. His professionalism and experience of the local market combined with his communication and assistance in the run up to sale helped us navigate a traditionally stressful process and achieve good sale result. On a number of occasions Jay went beyond what is expected of a real estate agent, helping us move furniture and offering to look after our dog! I would wholeheartedly recommend him.

Claire Walker - 10 Mimosa Street, Frenchs Forest


I would sincerely like to thank Jay Alcock for recently selling our home in Frenchs Forest. It is currently a depressed market which has clearly shifted to a ‘buyer’s market’. Jay sold our house and did it with style. If follows, and is without doubt, that I highly recommend Jay from First National Frenchs Forest. From the moment I first met Jay, I could tell he was a man with integrity and honesty.  He was always punctual, friendly and genuine.  Jay acted at all times in a highly professional and ethical manner.  His knowledge of the local market was second to none.

At no point in time, was Jay forceful or demanding.  He was the complete opposite.  We often planned and worked together as a team and strategized each and every move with care and consideration. Jay also gave advice (on cosmetic updates to the gardens, interior and exterior), tip and recommendations. He also provided names and mobile numbers of tradespeople (who also provided me with free advice).  This certainly helped make the house far more presentable and saleable.

As is the norm, open houses are conducted every Wednesday and Saturday.  After each inspection, I would hear from Jay by way of email, text message or phone call.  Communication is the key and to be regularly informed of the number of persons inspecting and the comments made by those inspecting, provided comfort knowing that the house would be sold in a relatively short period of time.

Jay has a fantastic skill base and I was thoroughly impressed with his communication skills, consistency and detailed feedback.  Jay often called or sent a text on weekends or of an evening (which no doubt, was during his own family time).  That is a committed agent and one I highly recommend.  Jay was totally committed to the job and the sale (doing it in a friendly and professional way).

Of course, selling a house is stressful.  I can unequivocally say that Jay took most, if not all of the stress our of the sale of the house for me as the vendor.

David Currie - 27 Warili Road, Frenchs Forest


I would like to express our sincere thanks and appreciation of the great work of Vahan and the team at First National Real Estate, Frenchs Forest.
 
From the moment we contracted them for the sale of our property in Belrose, they were professional and displayed an experience and level of service that were outstanding. Nothing was too much trouble for them and right through to auction day, they provided support and the correct advice which enabled us to achieve the best possible result with our sale.
 
We are delighted to be able to recommend Vahan and First National without hesitation.

Rod & Lisa Morrison - 16 Fiona Street, Belrose


My husband and I have now purchased and sold 17 properties and as you can imagine dealt with many real estate agents and offices and found Michael Buckley and his team to be by far the stand out operator. He was a pleasure to deal with, accurate in his appraisal pricing and achieved a great result for us. He was punctual and precise and we were kept informed every step of the way from signing off of the initial marketing material to signing off on the contract for sale.
If you are looking for a great local agent to represent you in your sale and do the right thing by you then don’t waste time interviewing agents, get Michael underway today.
Regards,

Max & Ronda Thomas - 31B Carnarvon Drive, Frenchs Forest
Frenchs Forest


Exceptional and outstanding Agent!
We knew from our first meeting with Jay that he was the right person to sell our property. Jay is a true professional with great knowledge of our local area and the current market. He has a warm personality, boundless enthusiasm and above all, is honest and trustworthy.
During the sale process, Jay communicated with us regularly either by phone or more importantly with weekly visits to provide feedback and review from the open inspections. Jay’s knowledge of the market, his constant communication and his ability to negotiate with the buyer made the whole experience of selling easy and stress free. We are very thankful to Jay for the price achieved, a great result from a great agent!


Carla and Peter Zurita - 89 Cook Street, Forestville

 


I highly recommend First National for all your property needs. The marketing, sales proves and communication was all fantastic and we achieved a block record in two weeks.

Nicola - 6/24 Gladstone Street, Newport
Newport


Professional, friendly service all the way.  We were kept will informed always and were very patient with our expectations.  We would not hesitate to recommend First National Frenchs Forest.  Very happy customers!

Grahame & Tracey - 34 Allworth Drive, Davidson
Davidson

 


 

Michael, thanks for your support!  It was refreshing to have someone who realised that their role was on the side of the vendor!  The sale seemed easier knowing that you knew where your responsibilities lied.  The sale went smoothly.  The relationship worked and I found your reporting more than adequate.  Thanks again, and I will not hesitate to recommend you.

Terry 
Frenchs Forest


After dealing with four previous agents, Michael has been second to none! His professional approach in keeping us well informed, as well as the sale price excelled our expectations.

Sergio & Margarita - 6 Boromi Way, Cromer 
Cromer


Vahan has kept us well informed throughout the selling process and with the buyer feedback.  I will recommend Vahan and his team to any prospective buyer or seller in future for sure.

Edward & Herosoohi 
Dee Why


I used First National Frenchs Forest for the marketing and sale of my property.  The presentation of all promotional marketing and advertising was outstanding.  I am very happy with Vahan and his overall service.

George & Noyemik - 68 Corymbia Circuit, Frenchs Forest  
Frenchs Forest


The level of service has been exceptional throughout the entire process, extremely satisfied with every aspect. Michael gave us excellent guidance and advice. He listened to our hopes for the sale and delivered a great result, ensuring that we received the best possible outcome not only in terms of money, but also in regards to the simplicity of the overall transaction.

Stephen & Catherine 
Frenchs Forest


Never having put a house on the market before the prospect was quite daunting. First National The Forest made the process easy to understand and kept me up to date at every stage of the proceedings. I would highly recommend the agency.

Sue 
Frenchs Forest


We couldn't be more satisfied with the results. Very happy with First National's excellent service. Thank you very much guys good work!

George & Inga 
Killarney Heights


We got the price we wanted. Knowledgeable and friendly staff. Quick result.

Gary & Emily 
Frenchs Forest


Michael and the team facilitated a quick, smooth and efficient sale of a beautiful property. Michael even assisted when the telegraph ran a story on our purchase. Great buying experience.

David 
Frenchs Forest


Dear Michael,
Just writing to let you know how much we appreciated all the help and guidance you provided for us throughout the process of both buying our new house and also the selling of our previous property. You came to us recommended from one of my work colleagues and I must say we were not disappointed. Your easy going manner in dealing with any issues that arose and your fast replies to any of our questions was greatly appreciated along with your unwavering positive attitude made the experience a lot less stressful than we were 
expecting it to be. We would have no hesitation whatsoever in recommending you personally along with First National Frenchs Forest to any of our friends or family who may be looking to buy or sell property in the future.

Rod & Denise 
Frenchs Forest


I have been delighted with the service and professionalism received by your Real Estate office. I thought the advice given by Michael Buckley was first class. Being a sole person selling was a bit daunting but my fears and was worries were taken care of by Michael. I consider your service as exceeding my expectations- as was the price I received.

Marilyn 
Frenchs Forest


It gives me great pleasure to recommend Michael to anyone who wishes to have a most trustworthy real estate agent, he informs you right through the transaction of the smallest detail, he shows discretion in all he does and in may case it was something I requested done to my satisfaction and I was saved from any worry I might have had. Yes Michael rates high within me.

Christina 
Frenchs Forest


I leased my home through  First National The Forest for the first time one year ago. I chose First National The Forest as they were recommended to me by a friend who had used them recently.  The team have been professional in every way, despite having very demanding tenants. The property manager was diligent at all times, went above and beyond, coped amazingly with the constant demands of the tenants, even going to the property with a tool kit herself when necessary. She kept me informed at all times and has now re-leased the property within days of the previous tenants vacating.

LuLu 
Belrose


Dear Michael, we're very pleased with the entire process, and very happy with all provided services, and want to give a big thank you!

Vicki & Lei 
Mosman


From the first time we met Michael, he came across as a sincere and well-intensioned professional. His marketing and negotiating skills are faultless and his emphasis is to obtain the maximum price for the property. Michael's communication skills are absolutley first class, with updates of the progress of the sale first class. I would have no hesitation in recommending Michael's services to any would be seller of their property.

Arthur 
Frenchs Forest


I was most impressed with the professionalism displayed by the whole team at First National Frenchs Forest, and in particular my dealings with Michael Buckley. I found that their commitment to achieving the best possible price for my home, the ability to negotiate coupled with an intimate knowledge of the market, certainly combined to successfully complete the sale for a price well above the guide. The feedback and continual communication throughout the whole process meant that I was always up to date and aware of what was going on at every stage. I would have no hesitation in recommending  Michael and his team for a thoroughly friendly, conscientious, extremely ethical and totally professional service.

Michael 
Frenchs Forest


I think the energy is excellent and professional.

Barry & Robin 
Frenchs Forest


Highly professional yet personal service orientated. Honest and open communication style.

Sonia & Gordon 
Frenchs Forest


Vahan's unfailing approachability and complete professionalism helped to make the whole experience stress-free. He was always available to answer any of our questions and we appreciated his genial good humour and obvious wide experience in his profession.

Ruth & Robert 
Belrose


You only occasionally meet in business a person of such high standards as Michael Buckley. He works with a soundness, wholeness and uprightness to achieve for you, the very best result possible.
My concern in getting the very best price possible for my property became Mr Michael Buckley’s top priority objective, until he did eventually achieve the result we both wanted.
I would have no hesitation in recommending Michael Buckley for any project, for with his integrity, he would succeed in any task he undertakes.

K.D.Curl


We would like to take this opportunity to thank Michael Buckley for his help in the recent sale of our home. Michael proved to us that it really does make a difference which agent you use, he was enthusiastic, reliable and most importantly negotiated a sale price way over our expectations in four days by implementing a well thought out sales strategy.
We had planned a trip to Queensland and were away for the majority of the time but were kept up to date every step of the way which is what we had come to expect as he had been in contact with us over the last nine months which actually made it an enjoyable experience.
We would highly recommend Michael to anyone thinking of selling.

Ken & Bev


Having had a home many considered something uniquely special and also aiming very high in our opinion of its worth, we have nothing short of the highest of praise for the efforts and result achieved by Michael Buckley in successfully selling our home. 
The price Michael achieved for our home was well beyond what 6 other local agents we had shortlisted to be interviewed thought would be possible. We found throughout our homework into real estate marketing that gloss and glamour don’t guarantee the best result but that the highest return comes simply through hard work, attention to detail, knowledge of product, sensible marketing and a commitment to the highest sense of work and professional ethics. Michael Buckley possesses and repeatedly demonstrated all these good traits. After successfully recommending Michael and the team at Seaforth to other parties since the selling of our home, we have since received good feedback and much thanks. We have
no hesitation whatsoever in personally recommending Michael Buckley to anyone expecting a productive marketing campaign to achieve the highest possible result in the sale of
their property.

Jonathon & Sandra


When we decided to move out of the area, we listed our home for sale with one of the large local agencies.
Unfortunately after few months of anxiety & frustration we had no buyers showing interest and received no offers.
We decided to change agents… and gave it to another local agency with no results.
Eventually with the recommendation from one our friends we listed our home with Vahan who in short period of time had more than one buyer interested and they were submitting offers.
With Vahan’s professional approach and negotiation skills, it was great to work with an agent who understood the local market and gave us 100% of his time to us and our home. We achieved the result we were hopping for well above our and the previous agents expectations.
We strongly recommend Vahan  if you are thinking of buying or selling, with his knowledge and experience, he will give you the right advice.
Thanks again!!

Tazma & Glen